This policy explains how Clear Step Digital Ltd ("Clear Step Digital", "we", "us") collects and uses your information across our websites and apps, including ToMora, DineNow Pro, Evidentia HI, Openly Pal, iMora Frame, UK Home Buying Playbook, Life Story Weaver, Digital Legacy, Contract Clarity, and other products we publish.
1. Who we are
Clear Step Digital Ltd is a company registered in England & Wales. You can contact us at info@clearstepdigital.com for any privacy-related question or to exercise your rights.
2. What we collect
- Account data — name, email, and authentication identifiers when you sign in to one of our apps.
- Content you create — notes, tasks, photos, documents, or other information you choose to store inside our apps.
- Diagnostics — anonymised crash reports and aggregated usage statistics used to find and fix bugs.
- Support correspondence — anything you send to our team when you ask for help.
3. How we use it
- To provide and improve our products.
- To reply to support requests and operate our contact form.
- To meet legal and regulatory obligations.
We do not sell your personal data. We do not run third-party advertising trackers.
4. Legal basis (UK GDPR)
We rely on contract performance (to give you the service you signed up for), legitimate interest (to keep our service safe and improve it), and your consent where required.
5. Sharing
We use carefully chosen processors for hosting, authentication, email delivery, and analytics. Each is bound by data protection contracts and only processes data on our instructions.
6. Retention
We keep account data while your account is active and for a short period afterwards in case you reactivate. Support emails are kept for up to 36 months.
7. Your rights
You have the right to access, correct, export, restrict, or delete your personal data, and to object to processing. Email info@clearstepdigital.com and we will respond within 30 days.
8. Children
Our products are not directed at children under 13. We do not knowingly collect personal data from children.
9. International transfers
When data leaves the UK or EEA, we rely on Standard Contractual Clauses or an equivalent safeguard.
10. Changes to this policy
We may update this policy from time to time. Material changes will be highlighted at the top of this page.
11. Contact & complaints
Contact us at info@clearstepdigital.com. If you are in the UK, you may also complain to the Information Commissioner's Office.